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Privacy Policy


Company Alarm (“Company” or “We” OR “Us”) respects our customers’ and visitors’ (“You”) privacy and is/are committed to protecting it through compliance with this policy.

This policy describes the types of information We may collect from You or that You may provide when You visit the website https://companyalarm.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information We collect:
On this Website.
In email, text, and other electronic messages between You and this Website.
When You interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
Company offline or through any other means, including on any other website operated by Company or any third party including websites operated by government entities; and/or
Any third party, including our affiliates, government entities, and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how We will treat it. If You do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, You agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy – https://companyalarm.com/privacy-policy/. Your continued use of this Website after We make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If You are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to Company, including your name, address, telephone number, email address, or any screen name or user name You may use. If We learn We have collected or received personal information from a child under 18 without verification of parental consent, We will delete that information. If You believe We might have any information from or about a child under 18, please contact Us at legal@companyalarm.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:
Personal Information. Personal information includes the following:
Information provided by You when ordering products through the Website. For example, You will be required to submit personal information such as your name, address, social security number, date of birth, telephone number, and e-mail address.
Information provided by You while in membership, such as income, additional phone numbers or email addresses, to use various product features and services.
When You make a purchase through the Site, We may collect your credit card number or other payment account number, billing address and other information related to such purchase (collectively, “Payment Information”) from You.
Other information We collect from you, such as legal entities (e.g., corporations, limited liability companies) which We will utilize to provide services in accordance with your membership.
Information You provide Us through customer service correspondence, general feedback, as well as information posted or provided to any community forum on the Website.
Video content You choose To submit to us, such as commentary about our products and services, testimonials, or other similar content You share through video.
Information about You provided by affiliated third parties or nonaffiliated third parties in connection with providing services in accordance with your membership, such as data from other data providers or government agencies.
Non-Personal Information. When You visit the Website, We may collect non-personal information, such as a catalog of the Website pages You visit. Non-personal information is generally collected through the Website from the following sources: server log files, environmental variables, crash logs, cookies, pixel tags and other similar technologies, mobile software development kits, advertising identifiers, device identifiers and information that You voluntarily provide. Non-Personal information includes the following:
Server Log Files. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer or other device that You are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever You visit the Website, along with the time(s) of your visit(s) and the page(s) that You visited. We use your IP address, and the IP addresses of all users, for purposes such as calculating Website usage levels, helping diagnose problems with the Website’s servers, and administering the Website. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
Environmental Variables. We and our service providers may also collect certain environmental variables, such as computer or device type (Windows or Macintosh), screen resolution, operating system version, Internet browser, wireless carrier, Wi-Fi status and Internet browser version. Many of these environmental variables are collected by most browsers, and can be used to optimize your experience on the Website.
Crash logs. We may collect information from crash logs that are generated in the event our mobile applications crash while they are in use. Crash logs gather certain pieces of information about your device and your device’s activities at the time of the crash, but they do not contain any personal information. These help Us determine the root cause of a crash so We can fix it in a future update.
Cookies and Similar Technologies. We, our service providers, and/or non-affiliated third-parties, may use “cookies” or similar technologies, such as local storage, on the Website. Cookies are data that a web server transfers to an individual’s computer for recordkeeping purposes. Cookies are an industry standard used by many websites, and can facilitate your ongoing access to and use of a particular website; cookies do not cause damage to your computer systems or files. We use cookies or similar technologies to collect and store information for customizing user experiences and to track visitor usage on the Website. If You do not want information collected through the use of cookies, there are simple procedures in most browsers that allow You to delete existing cookies and local storage, automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer.
Pixel Tags. We, our service providers, affiliates and/or non-affiliated third-parties, may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Website pages and HTML-formatted e-mail messages to, among other things, compile aggregate statistics about Website usage and response rates. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Website visitors and may be associated with Cookies on the visitors’ hard drives. Pixel Tags allow Us to count users who have visited certain pages of the Website, to deliver branded services, to provide online advertising, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when the e-mail has been opened. Together with cookies and other technologies, Pixel Tags enable Us to administer and improve our Website and its content, including tracking user movements around the Website, to gather usage information and statistics about how the Website is used, to permit users to log in or enroll in our services, to store user preferences, to target and customize content.
Mobile Software Development Kits. We and our service providers may use mobile software development kits (“SDKs”) to collect event properties within the mobile applications that are similar to environmental variables that are collected by most browsers, which may include general location data (derived from IP address), device manufacturer, and screen height and width. The SDKs track user movements and events occurring within our mobile applications as well as gather information on customers’ interactions and satisfaction with our mobile applications. The SDKs help Us improve our mobile applications for our customers.
Advertising Identifiers. We and our service providers may collect Advertising Identifiers (“Advertising IDs”) that are generated by a mobile device’s operating system. Advertising IDs enable Us and our service providers to serve advertisements to a mobile device by helping to distinguish devices for ad tracking and suppression purposes. You may choose to enable a feature that limits the use of Advertising IDs, or You may reset the Advertising ID on your device. These features do not block all advertisements to your device, but they can prevent relevant advertisements (ads based on your browsing history) from appearing on your device.
Device Identifiers. We, our service providers, affiliates and/or non-affiliated third parties that may host our products and services, may collect information about your device, such as a device ID or another identifier as permitted by the device manufacturer, when You access the Website. This information is mainly used to aid in identity authentication and verification, and it is not used for advertising.
Information That You Voluntarily Provide. We also collect non-personal information (e.g., your geographic location, etc.) when You voluntarily provide such information to Us. When such information is not combined with any personal information, such information is considered to be non-personal information, as it does not personally identify You or any other user. Additionally, We may aggregate personal information in a manner such that the end-product does not personally identify You or any other user of the Website, for example, by using personal information to calculate the percentage of our users who have a particular telephone area code. Such aggregate information is considered non-personal information for purposes of this Policy.
We collect this information:
Directly from You when You provide it to Us.
Automatically as You navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.

How We Use Your Information

We use information that We collect about You or that You provide to Us, including any personal information:
To present our Website and its contents to You.
To provide You with information, products, or services that You request from Us.
To fulfill any other purpose for which You provide it.
To provide You with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between You and us, including for billing and collection.
To notify You about changes to our Website or any products or services We offer or provide though it.
To allow You to participate in interactive features on our Website.
To provide You with notification in connection with services provided to You by Us.
In any other way We may describe when You provide the information.
For any other purpose with your consent.
We may also use your information to contact You about our own and third-parties’ goods and services that may be of interest to You. 
We may use the information We have collected from You to enable Us to display advertisements to our advertisers’ target audiences. Even though We do not disclose your personal information for these purposes without your consent, if You click on or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria.


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that We collect or You provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, government agencies, and other third parties We use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company Alarm’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company Alarm about our Website users is among the assets transferred.
To third parties to market their products or services to You.
To fulfill the purpose for which You provide it. For example, if You give Us an email address to use to obtain public records regarding your business, We may transmit the contents of that email and your email address government agencies or other third parties as part of obtaining the records.
For any other purpose disclosed by Us when You provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company Alarm, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Former Customers:
If You cease to be our customer, We may continue to use and share your information as described in this policy.

Choices About How We Use and Disclose Your Information

We strive to provide You with choices regarding the personal information You provide to Us. We have created mechanisms to provide You with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert You when cookies are being sent. If You disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide You with ways to choose not to have your information collected or used in this way.

California residents may have additional personal information rights and choices. Please see https://companyalarm.com/privacy-policy/#cali for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.


Your California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to legal@companyalarm.com or write Us at: 4805 N. Locust Grove rd, Meridian, ID 83646

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information You provide to Us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on You. Where We have given You (or where You have chosen) a password for access to certain parts of our Website, You are responsible for keeping this password confidential. We ask You not to share your password with anyone. We urge You to be careful about giving out information in public areas of the Website like message boards. The information You share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes We make to our privacy policy on this. If We make material changes to how We treat our users’ personal information, We will notify You by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.